Return & Refund Policy

To be eligible for a return or Refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and purchase date should not be more than 15 days.

To start a return, you can contact us at primepanel122@gmail.com. If your return request is accepted, we will share with you the information as well as instructions on how and where to send your package All return or exchange shipping charges will be paid by the customer.

You can always contact us for any return questions at primepanel122@gmail.com

 

Damages and issues, and expiry

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item, so we can evaluate the issue and make it right. 

Exceptions / non-returnable items
We cannot return products which are damaged by customer, unless customer has a proof that it came damage. Unfortunately, we cannot accept returns or Exchange on Sale(such as Summer/winter/autumn Eid or  items/Stock Clearance Sale or Discounted Articles or Discount Code used order and Customize Product.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
Please remember it can take some time (3-12 days).